This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Objective

How to configure a URL for deeplinking. Configure items to open within the mobile app rather than a browser window on the K2 Mobile app.

Before You Begin

This is for use with the K2 Mobile app. For usage on devices/scenarios where a task or link to a form may be sent to a user (most likely via email) and the user has the K2 mobile app downloaded on their device.

How-to Steps

There are two key components to change a link for use with mobile devices:

1. Replace the http/https protocol at the beginning of the url with 'K2:'
Example instead of https://portal.k2.com/Runtime/Runtime/Form/ExampleForm/ you would drop the https: and use k2://portal.k2.com.

2. You will need to remove the 'Runtime/Runtime/' from the URL, so a final link that will prompt the user to open the item in the mobile app will look like: k2://portal.k2.com/Form/ExampleForm