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List View keeps loading when List Refresh method is executed after closing a subview or subform

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This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
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Issue

Executing a List Refresh method after closing a subview or subform results in an infinite spinner on the List View.

Symptoms

After closing the subview or subform, the List View keeps loading.

Image

The List View rules should be configured like the following:

Image

Resolution

Complete the following steps to resolve the issue:

1. Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.

2. Log a K2 Support Ticket to get the K2 4.7 August 2017 Cumulative Update Fix Pack 3.

3. Install the K2 4.7 August 2017 Cumulative Update Fix Pack 3 to apply the fix.