Error on deploying K2 SmartStarter: IT Service Request Package
kbt135130
PRODUCTIssue
An error appears when deploying the ITServiceRequest.Workflow.Approval Process from K2 SmartStarter: IT Service Request using Package and Deployment.
System.Reflection.TargetInvocationException
The following errors occurred while compiling the process (with framework version 4.5): C:ProgramDataTempxxxxxxxxxxxxxxProjectITServiceRequest.Workflow.Approval.kprx(0,0) :
Error : Unable to validate the environment field '[Environment Field]'. The environment library is not connected.
Symptoms
The following errors occurred while compiling the process (with framework version 4.5):Fail com.K2.AppITServiceRequest.Workflow.Approval
C:ProgramDataTempxxxxxxxxxxxxxxProjectITServiceRequest.Workflow.Approval.kprx(0,0): error : Unable to validate the environment field '[Environment Field]'. The environment library is not connected.
Troubleshooting Steps
To resolve the issue complete the following steps:
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Restart the K2 Blackpearl service
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Perform an iisreset.