This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When performing a right-click on a workflow task, no menus appear.

You will not be able to add / alter items such as escalations, due to the dialog not being visible.

Symptoms

Right-clicking on a workflow task no longer displays any menus, therefore disallowing the developer from altering and/or adding features such as escalations.

Resolution

The fix for this issue is included in Fix Pack 1 which needs to be added on top of the K2 Cloud Update 1.