This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

It is not possible to deploy a package to one of the environments which was working previously. A message appears that prevents you from continuing and you are unable to use the package and deployment feature. 

Symptoms

The following error appears: 

"User is not a member of the Package & Deployment Role."

It is not possible to add yourself to the role, even though you have full permissions to the K2 server. 

Resolution

If the user is added directly to the role, the following error appears:

"User can't modify on package and deployment"

This issue is resolved in Appit version 5 update 2. Please log a support call to request this application update.