Issue

Installation of the K2 Workspace in server fails with the following error appearing: 'Sourcecode.Security.Window.WindowsTokenService has stop working'.

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Symptoms

After looking at the InstallerTrace file (located in C:\Program Files (x86)\K2 blackpearl\Setup\Log) the following error was found: 

"'Unhandled Exception: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.IdentityModel.WindowsTokenService, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. at SourceCode.Security.Windows.Program.Main(String[] args)' ConfigureBase.EnsureTokenService: 16:04:43: Stop service if it is started SourceCodeLog.LogMsg: 16:04:43: Logged Error: K2 Workspace error: Cannot open K2WTS service on computer '[ServerName]'." 

This error appears because the server doesn’t have the Windows Identify Foundation installed on the machine.  To resolve this issue, download and install or enable the Windows Identify Foundation:

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Troubleshotting Steps

1. Verify the Microsoft.IdentityModel.WindowsTokenService assembly on path (C:\Windows\assembly)

2. If it does not appear, enable the Window Identity Foundation feature

3. Reinstall the K2 Workspace component.