Old Activity Name still being displayed on K2 Mobile Inbox

  • 24 February 2022
  • 0 replies
  • 7 views

Userlevel 5
Badge +20
 

Old Activity Name still being displayed on K2 Mobile Inbox

kbt137654

PRODUCT
K2 blackpearl 4.6.11 to 4.7
BASED ON
K2 blackpearl 4.6.11
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

The original Activity Name is still being displayed on the K2 Mobile Inbox despite having deployed a version of the process with the name changed.

Image

Symptoms

The old activity name is still being displayed on K2 Mobile whereas the updated one is shown on Workspace.

Image

Troubleshooting Steps

Open the process on K2 Studio or K2 for Visual Studio and follow the steps below:
  1. Open the Activity General Properties.
  2. Click on [Edit].

    Image 
     
  3. Change the Name field to update it.

    Image 
     
  4. Deploy the process.
  5. The new instance should have the updated name displayed on both K2 Mobile and on Workspace.

    K2 Mobile:
    Image

    K2 Workspace:
    Image

0 replies

Be the first to reply!

Reply