This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

The user can receive a task for approval but can not receive email notifications. No errors appear in K2 Workspace.

Symptoms

The following error was found in the EventBus.ClientRecorderError table in the K2 database:

"System.Messaging.MessageQueueException (0x80004005): Insufficient resources to perform operation."

The error message indicates that the messages that K2 is trying to send is hitting the size limit imposed by MSMQ (4MB):

http://blogs.msdn.com/b/johnbreakwell/archive/2007/08/22/why-is-there-a-4mb-limit-on-msmq-messages.aspx

Thus client event notifications won't be sent with attachments of 3MB or more.

Resolution

This is a Microsoft limitation. To workaround this issue:


1. Send attachments in the Email Event instead.

2. Add a link in the notifications for your users to access the attachments in your server, instead of attaching the files to the notification.