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Bullets and Numbers don't work in K2 Five Workflow Designer email editor

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This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

Bullets and numbers don't seem to work in K2 Five workflow designer when using email editor in Internet Explorer or IE11.

Symptoms

This has been logged as a bug in K2 Five.

It will most likely be addressed in the next K2 version or in the upcoming Cumulative Updates.

Resolution

This has been logged as a bug in K2 Five.

However, we have the following workarounds available:

- Use Google Chrome browser (Bullets and Numbers work fine in K2 Five workflow designer email editor.)

- Open a Microsoft Word document, type the content, add Bullets or Numbers and copy + paste it in the IE 11 email editor.