This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

In K2 Five, when designing workflows via the new workflow designer, when you add a SmartObject event, there should be a breadcrumb which shows you where the SmartObject is located.
Clicking on it should allow users to browse and select the SmartObject the event should execute.

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However, when you attempt to edit an existing SmartObject event and want to change the SmartObject, the breadcrumb disappears, making it impossible to browse for a SmartObject not in the list.

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Symptoms

The following scenario leads to this occurence: 

  1. Drag a SmartObject event into Workflow Designer Canvas
  2. Configure the event to execute any SmartObject
  3. Close the designer, then edit the same workflow again
  4. Edit the SmartObject event, and click on browse. The breadcrumb navigation has disappeared, and you cannot navigate to another category to select another SmartObject.

Resolution

This is a known issue, and has been scheduled to be fixed in future releases. Please refer to our K2 Five Fix Packs KB to determine if this has been fixed in any of the Fix Packs.

For now, the following workaround is available:

Delete the existing SmartObject event you want to configure, and replace it with another SmartObject event.