This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

In K2 Cloud workflow designer the SharePoint category is not present.

Symptoms

When creating or editing workflows in the K2 workflow designer, the SharePoint workflow category is not present.

This is normally due to the K2 registration wizard that was not completed but in some cases, this also happens even though workflow is created from a SharePoint list.

Troubleshooting Steps

To resolve this, start by removing the K2 application from the SharePoint sites and then from the App catalog.

 

- After this, re-add the K2 App on the App catalog and then run the registration wizard.

Next, redeploy the App to the required site collection to reactivate the K2 App.

 

The SharePoint category should then be added in the K2 workflow designer.