This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When registering Sales Force Instance in K2 Five through the Broker Management tool, the service instance will fail to register.

Image

The following error message appears:

"Unrecognized attribute 'value'. Note that attribute names are case-sensitive. (C:\Program Files\k2\ServiceBroker\BrokerManagement.exe.Config line 27) 
at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)"

Symptoms

This is a known issue in K2 Five.

Resolution

The workaround is to manually register the Salesforce Service Instance from SmartObject Service Tester tool after the generated Salesforce DLL files are created.