Issue

When using the 'SharePoint Groups' SmartObject > 'Get Users in Groups' method in a client event to assign task, the following error occurs:

"10702 An error occurred in the SharePointGroupsService Service Instance. Data at the root level is invalid. Line 1, position 1"

Symptoms

This is expected behavior, as this 'SharePoint Groups' SmartObject > 'Get Users in Groups' method (plural 'Groups') is expecting an XML structure for the 'Group Name' input property in the structure below:

Image

*Multiple groups

<Groups><Group Name="Approvers" /><Group Name="Members" /></Groups>


*Single group

<Groups><Group Name="Approvers" /></Groups>

Where-as the method 'SharePoint Groups' SmartObject > 'Get Users in Group' method (singular 'Group'), will accept just the name of the group:

Image

Approvers

Resolution

Usage of either methods will work depending on the use case; however you will need to adhere to the correct structure for the 'Group Name' Input Property.