This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

SQL server service instance list method shows error "User does not have permission to perform this action."

Symptoms

When using a combination of SQL Service Instance's Authentication Mode and the Service Keys 'Use Native SQL Execution' and 'On Different SQL Server' will result in different behaviors, see link below.

Troubleshooting the SQL Server Service Type

Troubleshooting Steps

The list method works after changing to use "Use Native SQL Execution" = 'false' option.