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Next and Finish buttons on P&D are disabled

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.


You are unable to proceed to deployment as Next and Finish buttons are disabled, despite having all the items green in status.


The error below is only surfaced when opening the package on P&D for editing:

"The item [ITEM] has a base type [ITEM TYPE]:[FIELD TYPE] type that could not be resolved."

Troubleshooting Steps

To make sure that this error does not appear, confirm that the Name of the Field Types set on the target and source environments are the same.