When running the registration wizard, the following error may appear: "Argument 'userFqn' may not be null or empty"
kbt143767
PRODUCTK2 blackpearl 4.7
BASED ONK2 blackpearl 4.7
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
When running the Registration Wizard, the below error is shown:
"Server Error
Exception of type 'System.Web.HttpUnhandledException' was thrown.
Argument 'userFqn' may not be null or empty
Parameter name: userFqn"
Symptoms
It was determined that the SharePoint farm and the account running the Registration Wizard was in a different domain and this domain had not yet been configured in K2.
These errors were also logged in the HostServer logs:
Troubleshooting Steps
Check and add the missing domain if applicable:
K2 Management Site > Users > K2 > Domains
Or
K2 Workspace > Management Console > User Managers > K2 > Domains
* A restart of the K2 Blackpearl service/console is required.
