Issue

Multiple documents retrieved from a Create Reference Step that are sent as attachments in a Send Email Step, are not included in the email.

Symptoms

  • Files are not being attached when using a Create Reference Step to retrieve multiple documents from a SharePoint Document Library and have them sent via email.
  • The file is attached when using a Create Reference Step to retrieve a single document from a SharePoint Document Library to be sent via email.
  • Using the Get Document Reference Step works for both scenarios.

Resolution

This has been fixed in K2 Five Fix Pack 15. Kindly log a ticket to request the latest available fix pack for K2 Five.