Unable to apply a Fix pack on K2 Five

  • 16 February 2021
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Unable to apply Fix pack on K2 Five

kbt144249

PRODUCT
K2 Five 5.0
BASED ON
K2 Five 5.0
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

The following steps will reproduce this issue:

 

1. Open K2 Management and navigate to Integration > SmartBox Security

2. Add the following users: K2 Service Account, K2 Admin Account, K2 SmartForms account

3. On K2 Five, upgrade to any Fix Pack.

Symptoms

The error appears when installing the fixpack on K2 Five:

 

"Component.ExecuteTarget: Logged Error: Target did not complete successfully: K2 for SharePoint 2013.kspx"

Resolution

This issue is caused by the SmartBox Security rights (Create, Update and Delete) given to accounts.

If you remove these rights, then the install passes successfully.


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