This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

After migrating the K2 database to a new server, the SmartObject Event on one of the workflows is returning the error below:

"Invalid key name in connection string: IsPrimaryLogin"

Symptoms

This issue was caused by a space in the value "SmartObject Server" key in the String Table.

Troubleshooting Steps

To resolve this issue, remove the space from the value "SmartObject Server" key in the String Table.