Issue

PDF Conversion tool does not properly print on MS Sans Serif and MS Serif with 12 point font or less.

Symptoms

When printing out a PDF from the PDF conversion tool, junk characters are being printed out instead of the words.

Resolution

- Switching to any font besides MS Sans Serif or MS Serif will fix the issue.

- Also using a font size greater than 12 with MS Sans Serif and MS Serif will also fix the issue.