Issue

The following error appears when logging into the K2 Designer site:

"An item with the same key has already been added"

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Symptoms

  • The issue is caused by a certain View and/or Form that was checked out for editing.
  • Only the user who checked out the View and/or Form encounters the error. Other users are able to access K2 Designer without issues. 

Troubleshooting Steps

If you know which View and/or Form you were editing prior to receiving the error, you will need to undo check out the View and/or Form from the K2 database.

Please contact K2 Support for further assistance on resolving the issue.