"An item with the same key has already been added" error on K2 Designer

  • 15 February 2022
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"An item with the same key has already been added" error on K2 Designer

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PRODUCT
K2 smartforms 4.7
BASED ON
K2 smartforms 4.7
TAGS
Contact Support KB
Support
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

The following error appears when logging into the K2 Designer site:

 

"An item with the same key has already been added"

 

Image

Symptoms

  • The issue is caused by a certain View and/or Form that was checked out for editing.
  • Only the user who checked out the View and/or Form encounters the error. Other users are able to access K2 Designer without issues. 

Troubleshooting Steps

If you know which View and/or Form you were editing prior to receiving the error, you will need to undo check out the View and/or Form from the K2 database.

 

Please contact K2 Support for further assistance on resolving the issue.


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