Error appears when accessing Error Profile in Management page
kbt147083
PRODUCTK2 Five 5.1
BASED ONK2 Five 5.1
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
When you access the error profiles in the Management page an error will appear:
"An error occurred in the K2_Management Service Instance. Object cannot be cast from DBNull to other types."
Symptoms
This is related to a new column added to: [K2].[Server].[ErrorProfile]
Column name: [ThresholdRule]
If the value is NULL then you cannot load the error profiles.
Resolution
As a workaround, please update the ThresholdRule using the following script:
Update [K2].[Server].[ErrorProfile]
Set ThresholdRule = -1
Where ID = [ID]
Install the latest cumulative update and fix pack to resolve this error.
