This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

The following error appears when the user tries to add a new property to an existing Advanced SmartObject.

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Symptoms

This will happen if you check the Smartbox checkbox when adding the new property to the Advanced SmartObject.

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Troubleshooting Steps

Please clear the Smartbox checkbox in the Advanced SmartObject. This will allow you to save the new property to the Advanced SmartObject.