This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

In some cases when upgrading from K2 Five (5.0) to K2 Five (5.1) running the Registration Wizard will fail and display the following error:

HTTP Error 500.19 - Internal Server Error

Image

After this is hit sequential runs will not render anything.

Symptoms

Unable to complete the Registration Wizard after upgrading to K2 Five (5.1).

Resolution

This is a known issue, please contact K2 Support and request K2 Five (5.1) Fix Pack 1.