< class="prominent-subhead ">

Unable to configure out of office exception rules on a specific workflow

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.


When setting an exception rule for an out of office user and searching for a specific workflow, the workflow does not appear in the search results to select. 



The out of office user has Start or View rights on the workflow, but is not given Workflow Server Admin rights.


This has been identified as a known issue in K2 4.7. As a workflow server admin, you should be able to set the exception rules for all out of office users regardless of the user's workflow server rights.

To resolve the issue, please apply K2 4.7 March 2018 CU FP23: http://help.k2.com/kb002673