This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
When accessing the K2 Designer and Workspace sites from the browser, the following error appears:
"HTTP Error 401.2 Unauthorized: You are not authorized to view this page due to invalid authentication headers."
When opening IIS manager > Sites > K2 site > Workspace/Designer App > Authentication, Windows Authentication is missing.
To resolve the issue, ensure that the 'Windows Authentication' role service is installed on the server and then, enable Windows authentication for the site or application.
Please see this Microsoft article for more information on how to verify/install this service.