This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

You are unable to use any view or form as the only options available are Run, Run with Parameters and Delete in K2 Designer.

Symptoms

You will only have 3 options in K2 Designer, but K2 Blackpearl will function as expected on K2 Management and Workspace.

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Troubleshooting Steps

Validate that your permissions are correctly configured on the Workflow server, but most importantly validate that your K2 Smartforms is not expired as this will cause a loss of functionality.

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This can be confirmed by going to K2 Management and going to the licencing section.