Unable to start K2 Service
kbt155677
PRODUCTIssue
You cannot start the K2 Service.Symptoms
You are unable to start K2 Service and the following error appears:
"Windows could not start the K2 blackpearl Server service on Local Computer
Error2: The system cannot find the file specified."
Troubleshooting Steps
Go to services on the machine and take a look at the K2 blackpearl Server properties for the K2 Service.
Under the heading: Path to Executable, verify that this path is set to: "{Install drive}:Program Files (x86)K2 blackpearlHost ServerBinK2HostServer.exe /S"
If the path is missing the "/S", this will cause the service to fail to start.
To resolve this, Powershell or REGEDIT can be used to update the binary path to the correct value. Please see: https://stackoverflow.com/questions/7190480/modifying-the-path-to-executable-of-a-windows-service