"Task User" option is not available in the context browser

  • 16 February 2021
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"Task User" option is not available in the context browser 'other' steps, in a multi-step activity

kbt156171

PRODUCT
K2 Five
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

In K2 Five, the Task User category does not display in the Context Browser when you design a workflow.

Symptoms

This is a known issue in K2 Five and the Product team is currently working on adding this functionality to the product either in an upcoming Fix Pack or a future version of K2.

Resolution

There is a current workaround in place which you can use until this has been fixed in the product.

Workaround
1. Select the task step
2. Drag the Task > ID field into the task instruction text box
3. Select and copy the field
4. Switch back to the email step, and then paste the field.

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