This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When the user wants to run the Package and Deployment tool, which the user downloaded by adding "/remote" behind the URL of the Management site, the user receives the following error:

[Server] has already been added.

Symptoms

This error occurs as a result of there being two exact same connection strings, referring to the same server in the config file.

Resolution

Please follow these steps to resolve the error:

1. Download the Package and Deployment tool by adding "/remote" behind the url of the management site.
2. Extract the downloaded tool to see the .exe and .config file.
3. Open the .config file and look under the connection strings tag.
4. You will find two connection strings that are the same. Remove the duplicate connection string and save the file.

 After this the .exe tool file can be executed and the tool will open up and navigate to the first screen to select the server.