This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided "as is" with no warranties.


At runtime when executing the SmartObject from SQL server service instance, the following error is shown:

Could not obtain information about Windows NT group/user



The issue could be related to missing 'Read' permission of Auth Users.  

Please see the following Microsoft community post:

Troubleshooting Steps

To resolve this, please do the following:

1. Verify that Auth Users has 'Read' permissions.

2. Refresh the SmartObject.