This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice This article is not considered official documentation for K2 software and is provided “as is” with no warranties.

Issue

When creating a list you may add a 'Multiple lines of Text' column. There are a few settings on here that lets you change this to Rich Text or Enhance Rich Text column.

When the Form is generated for this list, you will get a Rich Text control by default.

However, if you change the control to a Text Area control, and you have some text that looks like HTML decoding, the control will try to encode this.

For example: # will become: #&#58

Symptoms

This is a known issue with this column type. There are a few easy ways to resolve it. Below is the Column Editor and where you can find the settings for Rich Text. 

Image

Resolution

To resolve this, do one of the following:
1. Change the column to display just as Plain Text.
2. Use the Rich Text Control on the SmartForm.