Using the PDF Converter SmartObject method displays an error 

  • 16 February 2021
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Using the PDF Converter SmartObject method displays an error 

kbt173828

PRODUCT
K2 Five 5.3
K2 Five (5.3) Fix Pack 27
BASED ON
K2 Five 5.3
TAGS
SmartForms Designer
SmartForms
End User
Designer
Troubleshooting Document
Troubleshooting Tool
Workarounds
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

When using the PDF Converter SmartObject method,  “Create PDF from URL”, if the form name contains special characters (German letters with umlaut, e.g. ä) this will most likely be exposed within the runtime URL as well.

Once the PDF method is executed the following error shows:

Server Error A potentially dangerous Request

Symptoms

The full error that can be seen here is the following:

Server Error A potentially dangerous Request.Path value was detected from the client (%). (http 500 error) Refresh Page?

Troubleshooting Steps

This is a known issue and will be addressed within a future release of K2.

Workaround
To get around this it would be best to create a secondary runtime site as per this article:
https://help.k2.com/onlinehelp/k2five/icg/current/default.htm#Configure/SF/Config2nd-Runtime-site.htm


Further details for setting this up for this particular instance in relation to the PDF issue can be found below:

How to Create a Secondary SmartForm Runtime Site

1. Create a secondary SmartForms Runtime Site:
2. Copy the SF runtime site to the K2 install folder so that there are 2 copies of the SF runtime site. You can follow the guidelines within the document above.
3. Rename the copy to something like "K2 SmartForms Runtime PDF"
4. Update the security settings on the entire folder and subfolders, to have full control for users:

               -K2 IIS App pool user

               -K2 Service account user

5. Open IIS and on the K2 main site, right click and "Add Application" and point it to this folder we created earlier "K2 SmartForms Runtime PDF". For example: https://help.k2.com/onlinehelp/k2five/icg/5.2/Content/Configure/SF/001.png
6. Make the Alias "Runtime PDF".
7. App Pool should be the same as your other SF Runtime site.
8. Press OK to save.
9.Open the new folder and update the Web.config file and set:
-Find ConnectAsAppPool and set  value to be true
-Find under Authorization: deny users="?" and comment it out like this   <!--<deny users="?" />-->
-Also under Authorization: uncomment  <!--<allow users="*"/>--> so it looks like this <allow users="*"/>
10. Save the changes to the Web.config.
11.Open the original SF Runtime Site Folder and backup then edit that Web.Config:
Find "Forms.Controls.SaveAsPDF.BaseURL" and set it to value="http://[Base URL]/Runtime PDF/"/> and uncomment it.


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