kbt180485

Issue

In a design where one has the need to loop through K2 Workflow errors in a workflow using the 'System > Management > Workflows > SmartObject > Error Log' SmartObject with method 'GetErrorLogs' or 'GetErrorLogsFiltered' in a Reference Event, the workflow fails with error as shown below.

Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: startIndex

Symptoms

The Workflow fails with the error:

Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: startIndex

Resolution

This is a known issue in K2 Cloud as well as supported K2 on-premise versions and will be addressed in a future release.

Workaround
Create a new Advanced SmartObject based off the 'GetErrorLogsFiltered(Int32 ErrorProfileID)' from Service Instance K2 Management > Workflow > Management > ManagementService

Reconfigure the Create Reference Event to use the new SmartObject created:

Input Mappings : ErrorProfileID : 1 (This is the All Error Profile ID)
 

Depending on the design there might be a need to reconfigure the Loop step and any other steps that used the Previous Reference.