Code Fix: Unable to close the pop-up screen background image in K2 Designer

  • 16 February 2021
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Code Fix: Unable to close the pop-up screen background image in K2 Designer

KB003606

PRODUCT
K2 Five 5.4

 

Issue Description

When you open the background image dialog from the settings on the form properties, select an image and click OK, you are unable to close the pop-up screen where you selected the background image when using Internet Explorer 11.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X X Fix Pack 12
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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