Code Fix: Deadlock errors presented in K2 Database
KB003622
PRODUCTK2 Five 5.4
Issue Description
When a call is made from Eventbus for the same stored procedure at the exact same time from two K2 Servers running in a load balancer, a Deadlock error is presented in the K2 Database.
Error Message
The following error occurs: “Deadlock on [Eventbus].[ServiceRegister]”.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
|---|---|---|---|---|---|
| X | X | X | X | X | Fix Pack 15 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
