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When the Drop – Down List control selection is based on a comparison with a value in a specific case, such as upper case, but the values in the drop-down are based on data from a data source that returns values with varying cases, results in the drop-down selection are inconsistent when the drop-down data is refreshed.
The comparison functionality applied during the drop-down selection was case sensitive.
- Ensure you have K2 4.7 installed.
- Install the K2 4.7 February 2017 Cumulative Update.
- Get the K2 4.7 February 2017 Cumulative Update FP8 from Regional Support.
- Install the K2 4.7 February 2017 Cumulative Update FP8 to apply the fix.