Issue Description
When the Drop – Down List control selection is based on a comparison with a value in a specific case, such as upper case, but the values in the drop-down are based on data from a data source that returns values with varying cases, results in the drop-down selection are inconsistent when the drop-down data is refreshed.

Cause
The comparison functionality applied during the drop-down selection was case sensitive.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Install the K2 4.7 February 2017 Cumulative Update.
  3. Get the K2 4.7 February 2017 Cumulative Update FP8 from Regional Support.
  4. Install the K2 4.7 February 2017 Cumulative Update FP8 to apply the fix.