When the Multi Select control selection is based on a comparison with a value in a specific case, such as upper case, but the values in the multi-select are based on data from a data source that returns values with varying cases, results in the multi-select selection being inconsistent when the multi-select data is refreshed.
The comparison functionality applied during the multi selection was case sensitive.
- Ensure you have K2 4.7 installed.
- Install the K2 4.7 February 2017 Cumulative Update.
- Get the K2 4.7 February 2017 Cumulative Update FP8 from Regional Support.
- Install the K2 4.7 February 2017 Cumulative Update FP8 to apply the fix.