< class="prominent-subhead ">

Code Fix: An error occurs intermittently when executing non-SSO SmartObjects using SmartForms

~~repeating-content.html~~
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue Description

When using SmartForms to execute a non-SSO (Single Sign On) SmartObject first, and then executing a SmartObject using SSO, an error occurs intermittently.

Error Message

The error message states 'Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index".

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP8 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP8 to apply the fix.