Issue Description

When configuring the Picker control to use a SmartObject's Get Users method to return data, and the SmartObject contains a large number of users, an error occurs at runtime.

Error Message

The error message states “Index was outside of the bounds of the array.”

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 November 2017 Cumulative Update FP1 from Regional Support.
  4. Install the K2 4.7 November 2017 Cumulative Update FP1 to apply the fix.
  5. Refresh the browser cache.