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Code Fix: A 30003 K2 Host Server Log error occurs when attempting to package a specific form

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Issue Description

When attempting to package a specific form with K2 Package and Deployment, an error occurs in the host server log file and the form is not added to the package, resulting in a blank page displayed.

Error Message

The error message is logged in the K2 Host Server log file and is similar to the following error:

"Error","DeploymentServer","30003","DeploymentError","DeploymentServer.GetItem(MemberRefBase memberRef, GetOptions options) Item: {urn:SourceCode/SmartForms/Form}EREQ Admin Search: {urn:SourceCode/SmartForms}Form ItemFlag: Members, References","30003 Value cannot be null.

Parameter name: action"

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 November 2017 Cumulative Update FP13 from Regional Support.
  4. Install the K2 4.7 November 2017 Cumulative Update FP13 to apply the fix.