Code Fix: SmartActions function intermittently
KB002258
PRODUCTK2 blackpearl 4.7
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Issue Description
When using SmartActions to action a worklist item, the server does not receive the response and the item action does not execute.
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 November 2017 Cumulative Update FP15 from Regional Support.
- Install the K2 4.7 November 2017 Cumulative Update FP15 to apply the fix.