Issue Description

Worklist items cannot be released through the K2 Management Workflow page, even though they can be released through the K2 Workspace dashboard.

Cause

This is the result of a specific scenario for a K2 Studio workflow setup with regards to a non-logical destination setting:

Plan just once

Slots to be created = 1

Destination set: Default

Set to a group


Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP19 from Regional Support.
  3. Install the K2 Five RTM FP19 to apply the fix.
  4. It is recommended to refresh the browser cache.