Issue Description

When you sign into SharePoint Online via K2 for SharePoint as User-A, then sign out with User-A and try to log in as User-B, SharePoint Authentication does not pick up that you are using a new user.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP21 from Regional Support.
  3. Install the K2 Five RTM FP21 to apply the fix.
  4. It is recommended to refresh the browser cache.
  5. Close and re-open your browser after logging out to to safely clear the SessionStorage values of your browser.