When you use an apostrophe in an email event or task notification mail, the apostrophe is encoded and displays incorrectly as &apos in runtime.
- Ensure you have K2 Five (5.1) installed.
- Get the K2 Five (5.1) FP9 from Regional Support.
- Install the K2 Five (5.1) FP9 to apply the fix.
- Start a new instance of the workflow.