Issue Description

When you have a view or form with a PDF control to create PDF files and run many workflow instances, some of the PDF files do not create successfully. Only a small margin on the left of the page is generated instead of the full page in the file.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP27 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP27 to apply the fix.
  5. The fix will only be applied to new PDF files created.