Issue Description

On some environments, performance issues occur when you access K2 Worklist, K2 Designer and K2 Management. You might notice a time out error, or the browser becomes unresponsive.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP27 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP27 to apply the fix.
  5. Refresh the browser cache.