Issue Description

K2 smartforms opens a large number of socket connections to the K2 host server. This can cause instability and time out errors.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP31 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP31 to apply the fix.
  5. It is recommended to refresh the browser cache.