Issue Description

When using Multi-Factor Authentication and your security token expires, you are unable to sign-in to K2 Smartforms again.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP34 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP34 to apply the fix.
  5. It is recommended to refresh the browser cache.