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Code Fix: K2 Studio closes unexpectedly

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Issue Description

When designing or editing a workflow in K2 Studio, it closes unexpectedly, and an error is logged in Event Viewer. This issue may occur when custom dll files are used in the workflow.

Error Message

The following error is logged in Event Viewer:

Application: K2Studio.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP35 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP35 to apply the fix.